Internet Protocol television (IPTV) is the delivery of TV content over Internet Protocol networks. Contrary to delivery through traditional satellite, terrestrial, and cable television formats. Hoteza IPTV System is a set-off-box Free IPTV software that runs on Smart TVs. In one simple fully integrated interface manage multiple features of your hotel like the PMS, CMS, Guest registration, stay information, view bill, wake up calls, messages, and more. Often, over and above the usual Netflix and YouTube, hotel guests enjoy unique features like Welcome screen, ​In-room dining, Air Transfers information, Weather forecast, Temperature Control, LiveStream, etc.

Hoteza Mobile Key provides secure guest access to the rooms. It is simple. Once your guest checks-in, he uses his mobile phone to download the Hoteza Mobile App available on iOS and Android. The app will prompt him to input his Last Name and Room Number. An access code is then sent via email or SMS and with that he can then access his room.

The Mobile Key is safer as it uses end to end encryption. Furthermore, the hotel will minimize loss, damage and demagnetization common with plastic cards. Soon, Mobile Key will become a must for any hotel in the future, allowing guests to use their smartphones to open room doors. Now, if the guest leaves the key card in the room, there is no problem. He can still open the room using his smartphone. 

A multilingual interactive in-room tablet solution that lets users access everything the hotel can offer while enhancing guest experience to an optimum. The tablet is placed in guest rooms and works under one Single CMS. This helps engage guests with promotional content, marketing adverts of the hotel's add-on revenue streams like Room Service, Spa & Wellness, Bars. Other push notifications can help keep guests informed and updates on Restaurant Menu items, Conference Meetings, they plan to attend. Consequently, it is an easy platform to boost upsells and revenue.

Interactive and easy-to-use web application for easier communication, entertainment & personalized guest experience. For value hotels that want to enjoy the Hoteza’s premium hospitality solutions on a budget, Hoteza Web is a welcome addition. The web-based hotel application is positioned to upgrade guests' stay, create revenue opportunities & make communication easier.

·  Create a seamless and enjoyable experience for your guests.

·  No installation required Hoteza Web App does not require any installation or download.

·  Branding & Multi-language Support.

·  Customisable appearance keeps up with brand GUI & offers multi-language support.

·  Paperless - Reduce your material printing costs & make your business more sustainable with quick & easy material & information updates.

The PMS, GRMS, SOS & POS Interface Pro version of Web app is integrated with various international POS, GRMS, SOS & POS systems. Your guests may access to your customized web app via one of methods: - Welcome mail with direct link or QR code, QR code printed on flyers, keycard holders or digital signage screens, HSIA landing page or QR code shown on in-room TV.

Any hospitality public area strives to display audio-visual information in real time with little prior investment. Thus HotSign Digital Signage helps invite staff, and partners to publish content on your hotel digital signage screens. Share promos, adverts, and calendar events on the screens as well. Guests navigate easily around the hotel with directional signage without human assistance cutting costs on staffing. Moreover, the screens can also share important information on schedules of air transfers, flights and conferences of the day via your HotSign.

Welcome Screen Impress at the very beginning of guests' journey with a personalized welcome screen wishing your guests a pleasant stay.

Hotel Directory & Information Digitalize your important hotel information in a simple manner through in-room TV & save cost by going paperless.

Marketing Module Create personalized marketing campaigns using different triggers to target different guests & bring your up-sell to a higher level.

In-Room Dining Allow your guests to order food and drinks from custom-designed interactive menus & include mouth-watering images for the most complete presentation.

Restaurant & SPA Bookings Allow your guests to book a table in your restaurants, or a SPA treatment at your wellness center.

Guest Messages Open a channel of easy communication and meaningful efficient interactions between your guests & staff through two-way messages.

Feedback hear your guests’ opinion & catch anything important before they check out.

View Bill & Fast Check-out Display your guests’ orders & bill openly, give them a clear insight into their stay and the option for a fast check-out.

Virtual Remote Control Give your guests the safest & most convenient remote control on their own devices or by using in-room tablets.

Screen Mirroring & Casting Let your guests feel right at home by giving them the chance to cast their own content on the in-room TV screen effortlessly. Wake Up Service Allow your guests an easy & simple way to set-up a personalized wake-up call on their TV screens.

Integration We offer you integration with various PMS, POS, GRMS, SOS, Emergency Alarm & Payment systems.

Intuitive Guest Experience Hoteza Check-in uses an intuitive, user-friendly interface for easy navigation experience through the entire check-in process.

Real-time Pre-stay Email Start your guest communication before their arrival, with transactional emails & ability to send an automated email inviting them to check-in online in advance.

UpdateReservation Enable your guests to view their reservations & make necessary changes to an existing reservation

Check-in Automate the check-in formalities & process so your staff has a more efficiently organized time to use for meaningful real-life human interaction with guests.

Check-out Speed up the check-out process by using Hoteza Check-in service and reduce crowds & safety risks at the reception.

Deposit Payment Make deposit payments according to your hotel policy and present it to the guest in a transparent way.

Deposit Pre-authorisation Make a temporary hold on a customer's credit card, and reserve the funds for a future payment transaction with ease & through a secure system.

Pre-define Your Guest Segments Decide on which guest groups will get the option to access and do their check-in online, according to own preference & convenience.

Personalise & Optimise Set the user interface according to your hotel GUI & maintain the visual consistency and brand image in all forms of guest communication.

•  Enhance guest experience and satisfaction

•  Visualise offers and marketing campaigns

•  Generate new revenue through new channels

•  Real-time management, analytics, and statistics

•  Brand support and customization

•  Multilingual support

•  Personalised information at your fingertips

•  Order room service, make reservations, and book appointments without making a call

•  Connect your own device for a seamless entertainment experience

•  Create an unforgettable personalised stay

With great skill and professionalism, Talinda is integrating Hoteza smart solutions in hospitality to make your guests feel right at home. We have successfully installed hoteza at The Social House and Pullman Hotel both in Nairobi, Kenya. To learn more or request demo Call 0700446536 or email info@talinda.net.

Over the last decade, hotels around the world are experiencing the biggest change in guest behavior and patterns in Wi-Fi usage. For the ultimate online experience, guests want the ability to easily access, view, display and transfer content within the hotel fast and reliably.

Today’s travelers – business and leisure – are increasingly tech savvy and require the best speeds of internet connectivity for their work, research, meetings and social media. Providing your hotel with outstanding Wi-Fi experience can significantly increment your overall user experience and satisfaction and thereby reduce customer support complaints.

Did you know?
• 83% of hotel guests will report a poor Wi-Fi experience
• 36% do not rebook if they experienced poor Wi-Fi

Ruckus comes in to provide fast and reliable Wi-Fi. Its suite of products is designed to meet different industries from Hospitality, Enterprise, and Real Estate. Today, over 70 % of the key players in the hospitality market rely on smart wired and wireless Wi-Fi solutions from Ruckus.

Dynamic changes in the business environment are forcing hotels too to adapt. Ideally, networks should be easy to deploy and manage but this is not the case for most Wi-Fi products. A lot of technicalities and configurations are involved and can cause a lot of issues in deployment, maintenance and upgrade. Ruckus ICX switches are stackable; reducing the cost and time prioritized to network management. When multiple switches are stacked, they are managed as one single switch. Centralized management is every technician’s dream. All resources there in are converged making it easy to see through the entire network and add on switches with less disruptions. With one point of management, and zero touch deployment, troubleshooting and load balancing is much easier.

To remain up to date and keep up with competition, expanding network and IP based services within the hotel is a continuous journey. You want a system that is easily scalable to keep all your operations working seamlessly. Ruckus products provide smart antenna system expanding your Wi-Fi access point coverage two to four times further than competing brands and reducing occurrence of spotty Wi-Fi. Thus requiring fewer numbers of APs deployed per premise saving your business more buck.

More importantly, the growth of unleashed access points has revolutionized management of APs. Many hotels and cottages with few rooms can start their operations without the need of a separate Controller device and use the master Access Point to monitor the rest of the APs in the network. This too helps economize operations while still maintaining the quality standards of high speed internet. 

You can count on Talinda for quality Ruckus Access points ranging from In-room, Indoor and Outdoor. We supply ICX and Brocade switches from 10, 24, 48 ports PoE with Fiber uplinks. For controllers, we have a range of solutions from hardware, software and cloud dependent on you scale and deployment preference.

We have deployed Ruckus in several hotels in Kenya including: Sankara, The Social House, Alba Meru, Pullman Nairobi, Ole Sereni, Dusit D2, Fairmont Mt Kenya Safari Club, and more. We are experienced Wi-Fi solutions providers for Turnkeys, Refurbishments and Upgrades. Contact us today to speak to our sales professional.

T: +254 700 446 536

E: info@talinda.net