Internet Protocol television (IPTV) is the delivery of TV content over Internet Protocol networks. Contrary to delivery through traditional satellite, terrestrial, and cable television formats. Hoteza IPTV System is a set-off-box Free IPTV software that runs on Smart TVs. In one simple fully integrated interface manage multiple features of your hotel like the PMS, CMS, Guest registration, stay information, view bill, wake up calls, messages, and more. Often, over and above the usual Netflix and YouTube, hotel guests enjoy unique features like Welcome screen, ​In-room dining, Air Transfers information, Weather forecast, Temperature Control, LiveStream, etc.

Hoteza Mobile Key provides secure guest access to the rooms. It is simple. Once your guest checks-in, he uses his mobile phone to download the Hoteza Mobile App available on iOS and Android. The app will prompt him to input his Last Name and Room Number. An access code is then sent via email or SMS and with that he can then access his room.

The Mobile Key is safer as it uses end to end encryption. Furthermore, the hotel will minimize loss, damage and demagnetization common with plastic cards. Soon, Mobile Key will become a must for any hotel in the future, allowing guests to use their smartphones to open room doors. Now, if the guest leaves the key card in the room, there is no problem. He can still open the room using his smartphone. 

A multilingual interactive in-room tablet solution that lets users access everything the hotel can offer while enhancing guest experience to an optimum. The tablet is placed in guest rooms and works under one Single CMS. This helps engage guests with promotional content, marketing adverts of the hotel's add-on revenue streams like Room Service, Spa & Wellness, Bars. Other push notifications can help keep guests informed and updates on Restaurant Menu items, Conference Meetings, they plan to attend. Consequently, it is an easy platform to boost upsells and revenue.

Interactive and easy-to-use web application for easier communication, entertainment & personalized guest experience. For value hotels that want to enjoy the Hoteza’s premium hospitality solutions on a budget, Hoteza Web is a welcome addition. The web-based hotel application is positioned to upgrade guests' stay, create revenue opportunities & make communication easier.

·  Create a seamless and enjoyable experience for your guests.

·  No installation required Hoteza Web App does not require any installation or download.

·  Branding & Multi-language Support.

·  Customisable appearance keeps up with brand GUI & offers multi-language support.

·  Paperless - Reduce your material printing costs & make your business more sustainable with quick & easy material & information updates.

The PMS, GRMS, SOS & POS Interface Pro version of Web app is integrated with various international POS, GRMS, SOS & POS systems. Your guests may access to your customized web app via one of methods: - Welcome mail with direct link or QR code, QR code printed on flyers, keycard holders or digital signage screens, HSIA landing page or QR code shown on in-room TV.

Any hospitality public area strives to display audio-visual information in real time with little prior investment. Thus HotSign Digital Signage helps invite staff, and partners to publish content on your hotel digital signage screens. Share promos, adverts, and calendar events on the screens as well. Guests navigate easily around the hotel with directional signage without human assistance cutting costs on staffing. Moreover, the screens can also share important information on schedules of air transfers, flights and conferences of the day via your HotSign.

Welcome Screen Impress at the very beginning of guests' journey with a personalized welcome screen wishing your guests a pleasant stay.

Hotel Directory & Information Digitalize your important hotel information in a simple manner through in-room TV & save cost by going paperless.

Marketing Module Create personalized marketing campaigns using different triggers to target different guests & bring your up-sell to a higher level.

In-Room Dining Allow your guests to order food and drinks from custom-designed interactive menus & include mouth-watering images for the most complete presentation.

Restaurant & SPA Bookings Allow your guests to book a table in your restaurants, or a SPA treatment at your wellness center.

Guest Messages Open a channel of easy communication and meaningful efficient interactions between your guests & staff through two-way messages.

Feedback hear your guests’ opinion & catch anything important before they check out.

View Bill & Fast Check-out Display your guests’ orders & bill openly, give them a clear insight into their stay and the option for a fast check-out.

Virtual Remote Control Give your guests the safest & most convenient remote control on their own devices or by using in-room tablets.

Screen Mirroring & Casting Let your guests feel right at home by giving them the chance to cast their own content on the in-room TV screen effortlessly. Wake Up Service Allow your guests an easy & simple way to set-up a personalized wake-up call on their TV screens.

Integration We offer you integration with various PMS, POS, GRMS, SOS, Emergency Alarm & Payment systems.

Intuitive Guest Experience Hoteza Check-in uses an intuitive, user-friendly interface for easy navigation experience through the entire check-in process.

Real-time Pre-stay Email Start your guest communication before their arrival, with transactional emails & ability to send an automated email inviting them to check-in online in advance.

UpdateReservation Enable your guests to view their reservations & make necessary changes to an existing reservation

Check-in Automate the check-in formalities & process so your staff has a more efficiently organized time to use for meaningful real-life human interaction with guests.

Check-out Speed up the check-out process by using Hoteza Check-in service and reduce crowds & safety risks at the reception.

Deposit Payment Make deposit payments according to your hotel policy and present it to the guest in a transparent way.

Deposit Pre-authorisation Make a temporary hold on a customer's credit card, and reserve the funds for a future payment transaction with ease & through a secure system.

Pre-define Your Guest Segments Decide on which guest groups will get the option to access and do their check-in online, according to own preference & convenience.

Personalise & Optimise Set the user interface according to your hotel GUI & maintain the visual consistency and brand image in all forms of guest communication.

•  Enhance guest experience and satisfaction

•  Visualise offers and marketing campaigns

•  Generate new revenue through new channels

•  Real-time management, analytics, and statistics

•  Brand support and customization

•  Multilingual support

•  Personalised information at your fingertips

•  Order room service, make reservations, and book appointments without making a call

•  Connect your own device for a seamless entertainment experience

•  Create an unforgettable personalised stay

With great skill and professionalism, Talinda is integrating Hoteza smart solutions in hospitality to make your guests feel right at home. We have successfully installed hoteza at The Social House and Pullman Hotel both in Nairobi, Kenya. To learn more or request demo Call 0700446536 or email info@talinda.net.

A glass walkway from the Koi Pond leads dramatically into the boutique hotel, Casa Bella. The colossal work of art with a 10-guest capacity, houses 3 ocean view rooms and 2 ocean view suites with breathtaking views, seclusion and exclusivity. The suites are perfect for honeymooners vacationing. They feature marble clad baths, vanity rooms and a private balcony. As a whole Casa Bella is also suitable for events like weddings and birthdays.

Founded in 2007 by the Giovando’s, Almanara prides in its top-class services which include free airport transfers, free breakfast, infinity pool, access to the beach, personal chef, butler service, and complimentary Wi-Fi. All this availed while creating a feel of home away from home keeping in tune with the Giovando family spirit. 

The garden villas bring an opulent feel of African ambience, local artwork, merged with modern amenities like telephony. Guests hosted in the villas required to easily access services like in-room breakfast after a long night of festivities or on-call butler. This resulted in the need for a modern telephony system that would help ease communication and movement ensuring guests were always comfortable. The air-conditioned villas, suitable for couples and families, feature en-suite bedrooms on two floors, with an open dinning plan, roof top terrace perfect for sundowners and serene views of Shimba Hills, pool bar and swimming pool area. We provisioned 6 IP phones in the villas that can connect directly to the Reception, Sails Restaurant, Kitchen, Bar, Gym and pool area.

As a key offering, Almanara prides in complimentary Free Wi-Fi just like most hotels, resorts and villas. But what sets it ahead of the park is the WiFi quality. Prior to Talinda’s engagement in this project, the staff and guests complained a lot about poor connectivity, low speed and latency. There were multiple dead spots which would lead to guests sticking around areas they felt the “signal” was stronger. 

Talinda came in to troubleshoot the network. We separated the Guest and Management into two separate networks to ensure the Guest and Staff Wi-Fi to share internet bandwidth separately ensuring more balanced usage. There was a total of 28 access points installed in the Administration, Sails Restaurant and the Villas configured on 2.4G and 5.8G radios. After running various heat maps, we added just one Ubiquiti access point to the network, restoring the quality of internet ensuring staff services and guest services are delivered efficiently to ensure a comfortable stay.

The network was quite stable for new IP telephony infrastructure in which we installed 27 IP phones in total in the Villas, Admin offices, TV rooms, Gate, Sails Restaurant, Pool area, etc. The phones would be connected by one IP PBX expandable to a capacity of 300 extensions, remotely managed and configurable. The phones would ease both internal (intercom) and external communication at Almanara. Furthermore, the villas have significantly cut costs on telephone bills in the past month since the installation.

Lastly, we worked on cable management and fiber splicing, upgrading the switches from non-PoE to PoE. There are total of 11 switches (24-48 port) distributed in the server room which hosts the fiber core switches and collection switches. Access switches sit in the Sails and Villas. We organized the cabling from end to end, rooms to the server room as well as did labeling, testing, configuration and termination.

Thank you, Almanara Luxury Boutique Hotel and Villas, for allowing us to serve you.

Talinda East Africa serves futuristic, highly efficient and fast-growing businesses in East Africa. We make ICT infrastructure more powerful yet simpler, enabling your business to work better and grow and unlike the industry average, we assure 5-year technology deployment relevance. We achieve this by continuously investing in depth technology skills, a comprehensive service portfolio and a vertically aligned business. We are the most trusted advisor on turnkey ICT infrastructure project and system optimization. We excellently execute on every task and interaction. We have a reliable after sale support system. With the ever fast changing technology, so many options to choose from, when a small mistake can cost a fortune, you are better with Talinda East Africa.

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