Building Management Systems - IoT
Data Centers and Backup
Telephony, PBX and Call Centers
- Installation and support for Voice Gateway at the Safaricom Stadium
- Maintenance of media gateway with I Gate Pro
- Installation of IP Telephony solution
- Improved productivity and efficiency
- Improved monitoring of students and incidents reporting
- Improved Palbina's service delivery through installation of a call centre solution.
- Deployed Interactive Voice Response as a telephony solution to improve customer service.
- Supply and installation of wireless solution
- Installation and configuration of call centre solution.
• 5000 sqm of warehouse automation works
- Supply and installation of digital signage at the company
- Installed and configured IP and IP PBX Telephony system
- Configured and rolled out a billing system to track each customers call cost
Heading Goes Here
- Built WiFi Network for Kenya, Uganda and Tanzania
- Built a Virtual Wireless controller to serve the 3 countries
- Built a call centre solution with Voice Over WIFI
- Installed Wireless Network that connected over 100 call centre agents
Network infrastructure and telephony upgrades that;
- Improved work flow
- Enabled enterprise mobility
- Reduced cost of personnel and maintenance
Advanced telephony applications that enabled;
- Increased productivity of the travel agents and front service
- Improved customer service, reachability and responsiveness
Migration from a proprietary telephony system to a customized open source solutions that gives;
- More flexibility to enterprise high growth rates
- Improves mobility integration for field executives
- Reduces annual license fee costs
Service Provider advanced Voice solutions; voice compression for transit and management solutions, Subcontracting services for system integration for their business client.
Media gateway for call center and TDM-SIO interconnect services.