Hoteza HSIA
Why are guests unhappy with the quality of Internet in your hotel?
Incorrectly selected
number of access points, placement or setup.
Wrong choice of equipment
It is necessary to consider bandwidth of the access point, the radius of coverage and other parameters.
Wrong router
The hotel uses an “office” or “home” router that is not able to cope with the traffic.
It is not possible to provide
the Internet with consistently good quality for the VIP guests and participants of business events.
Hoteza HSIA is a modern technology system that gives Internet access to your hotel guests. Consequently, guests are happy because they have access to quality Internet connection just by simply entering their room number or phone number. In addition, Hoteza HSIA helps reduce the cost of internet use by hotel staff, get positive feedback from guests and mitigate the complaints from unsatisfied guests The system provides quick automatic device setup and efficient technical support service to both the hotel and your guests.
Hoteza HSIA solves the problem of internet channels congestion by evenly distributing the available speed.
Advantages
In any network set up, quality is often guaranteed when you deploy correct and reliable equipment as well as an experienced team. In the same way, for maximum guest satisfaction a hotel HSIA access gateway is required.
Technical Advantages
Rate Plan Zones
Hoteza HSIA provides individual access pages and rates for your guest and for common areas.
Networking with PMS
The system is compatible with all hotel management systems.
Fair Access Policy
Enjoy dynamic speed allocation depending on the line congestion levels.
Secure Access
All information is transferred over an encrypted network over a firewall to protect your guest and staff.
High-quality Internet Access
for conferences and events, the system helps ensure that demanding guests and conference participants are happy with internet quality, even during peak hours.
No configuration required
The system is straightforward and easy to install on guest devices (DIY) with just a room number. There is no need for IT to set up guests' devices.
Independent management
IT teams can independently manage rates and create different access codes through a centralized management portal.
Technical Support
For any support requests users can raise a ticket from the hotline.
Financial and Marketing
Investment Protection
Flexible extension of internet capacity based on the actual needs of hotels like seasonal influxes.
Return on Investment
Faster return on investment.
Additional sources of income
Additional advertising platform on the welcome page.
Collecting statistics
Hoteza HSIA gives hotels the ability to collect and analyze statistics on the number of users, their needs and preferences for marketing and future planning.
Advertising and promotion
With additional advertising platform to display special offers and promotion of goods and services on the welcome page, your hotel gains access to additional sources of income
Brand support
The welcome page can be branded in accordance with the rand franchise and corporate style of the hotel.
Cost and redundancy minimization
The DIY system provides automatic set up on all your guest devices even for large groups attending conferences. This allows staff to focus on what is important and improve on efficiency
Maximum guest satisfaction
Gain positive feedback and recommendations for providing fast high speed internet access throughout your property.
The importance of quality
In reality, guests' expectations of "free" and "paid" Internet are relatively similar. Very slow free Internet is not advantageous, rather only serves to disappoint guests and "lowers" the level of service for your hotel.
