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Blog tagged as call queue feature

Understanding Call Centers, Definition, Types and Best use case.
A call center is a department that handles inbound, outbound, and/or blended calls from current and potential customers. A Contact Center is a call center that provides integration with additional channels, like website chat, social media applications, email. Get the right call software in Kenya.
06.23.21 12:20:55 - Comment(s)

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